> account login > careers > contact us
 
quoate-cancelmo
quote-imperiale
square1 square2
  Glossary
   
   
  Auction Date
  Auctions close at 4:00 EST on each day that the New York Stock Exchange is open, and the next auction simultaneously begins.  Auction date is date the auction closes.
 
 
 
  Auction Period
  Period from one auction close to the next. 
 
 
 
  Buffer
  Cash available to meet redemptions.
 
 
 
  Clearing Fee
  Lowest winning fee; fee at which the entire auction amount could have cleared.
 
 
 
  Client Fund
  An individual mutual fund that has engaged in a contract with ReFlow for short-term liquidity services. 
 
 
 
  Client Fund Primary Contact
  Designated individual employed at the Client Fund who facilitates all general ongoing communications with ReFlow after registration has been completed.
 
 
 
  Client-Requested Redemptions
  Each client may request that ReFlow redeem all or any part of ReFlow's holding at next market close. ReFlow policy is to comply, after first deducting any current flow or time redemptions from the requested amount.
 
 
  Fee Bid
  Percent of your auction winnings, in basis points, that you are willing to pay. The percent you actually pay is reduced to the clearing fee.
 
 
 
  Flow Cap
  Client-specified maximum percent of reported net redemptions, after exhaustion of the cash buffer, that the client wishes ReFlow to buy. Flow cap is zero when flow is positive. ReFlow suggests a cap of 100%.
 
 
 
  Flow Redemptions
  Automatic redemptions equal to the lesser of ReFlow holding and positive flow. 
 
 
 
  Holding Cap
  Maximum percent of fund value that the client is willing for ReFlow to buy cumulatively, within ReFlow's 3% statutory limit.
 
 
 
  My Account
  The homepage for the ReFlow website. It provides the user with a snapshot of critical information including recent auction data, current standing bid parameters, and fund report details. 
 
 
 
  Net Requested Redemptions
  ReFlow redemptions per client request, net after deduction of all flow and time redemption from the requested amount.
 
 
 
  Parameters (Client-Specified)
  Fee bid, holding cap, cash cap, percent reserve and dollar reserve level.
 
 
 
  ReFlow Administrator
 

A customer service representative at ReFlow is designated for client support. Contact information is as follows:

433 California Street, 11th Floor, San Francisco, CA 94104 
(866) 4-REFLOW  /  (866) 473-3569
support@reflow.com

 
 
 
  ReFlow Holding
  Number or value of shares of your fund currently owned by ReFlow.
 
 
 
  ReFlow Redemptions
  Total current redemptions from ReFlow's holding calculated as the sum of flow, time and client-requested redemptions. All redemptions are in the order purchased.
 
 
 
  ReFlow Website
  The website is located at http://www.reflow.com
 
 
 
  Sales to ReFlow
  A fund's current auction winnings before deduction of the auction charge.
 
 
 
  Standing Bid
  The client-specified parameters collectively. It remains in effect each auction day until changed or cancelled by the client.
 
 
 
  Time Redemptions
  Automatic redemptions of shares ReFlow has held to its calendar limit, currently 28 days, after deducting flow redemptions first. 
 
 
 
  Trades with ReFlow  
  Current sales to ReFlow less ReFlow redemptions. 
 
   

home